1. Introduction

Welcome to Kasamira Counselling. We are committed to protecting the privacy and confidentiality of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information when you use our website:

• Contact Information: Your name, email address, phone number, or other contact details.

• Client Information: Information related to your counseling sessions, including personal narratives and history.

• Technical Information: Details about your device, browser, and usage patterns collected through cookies or similar technologies.

3. How We Collect Information

We collect information through:

• Information you provide directly through our website forms.

• Automatic data collection technologies, such as cookies.

4. Purpose of Data Collection

We collect and process personal information for the following purposes:

• Providing counseling services.

• Improving our website and services.

• Responding to inquiries and communication.

• Complying with legal obligations.

5. Legal Basis for Processing

Our legal basis for processing personal information is typically the necessity for the performance of a contract (providing counseling services) and your consent.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and collect data for analytics. You can manage cookie preferences through your browser settings.

7. Data Storage and Security

We take reasonable measures to secure your personal information. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

8. User Rights

You have the right to access, correct, or delete your personal information. Please contact us at [your contact email] to exercise your rights.

9. Retention Period

We retain personal information for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

10. Data Transfer

Your information may be transferred to and stored outside your jurisdiction. By using our services, you consent to such transfers.

11. Updates to this Privacy Policy

We may update this Privacy Policy periodically. The date of the last update will be displayed at the top.

12. Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us at [your contact information].

By using our website, you acknowledge that you have read and understood this Privacy Policy.